You'll receive further information soon. div#menu-trigger, "@type": "ContactPoint", } } } padding: 20px 1px; width: 830px; .block p { } padding-right: 40px; padding-left: 0px !important; background: rgba(172,77,9, 0.08); .warning-orange h2 { But ATOL protection does not apply to all holiday and travel services listed on this website. padding-bottom: 9px; .title h1 { } letter-spacing: 0px; line-height: 42px !important; line-height: 24px; -webkit-box-direction: normal; If you hold an existing booking with Virgin Australia Holidays, we want to assure you that Virgin Australia and our partners will continue to honour existing Virgin Australia Holidays bookings. If you purchased your Virgin Australia Holidays package on or before 20 April 2020 for travel until 31 January 2021, you are eligible for a Conditional Credit, which can be used to book other flights with Virgin Australia Airlines or Virgin Australia Regional Airlines, for travel during the administration process. display: flex; color: #AC4D09; margin-right: 10px; .footer-wrapper { .right .list-unstyled li:after { overflow: auto; Drivers between 21 and 24 -webkit-box-orient: vertical; width: 830px; width: 100%; Also loved the honeymoon service they offer, with the link for those looking to donate to it. background-color: #DAC4FF; color: #AC4D09; A Virgin Holidays spokesperson said: “We welcome recognition from the CMA that COVID-19 has resulted in extraordinary pressure being placed on package holiday businesses, including Virgin Holidays. The warning comes after many countries around the world closed borders or placed extra restrictions on arrivals. font-size: 36px !important; padding: 30px 0 10px 0; -webkit-box-direction: normal; line-height: 26px !important; Send us an email and we'll get back to you as soon as possible. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. .title-copy { If you are experiencing financial difficulties due to the current coronavirus situation, the Government has announced that Lenders will offer mortgage payment holidays for up to three months. padding: 2px 20px; Virgin Holidays and Virgin Atlantic are among the travel companies slammed by consumer group Which? During any payment holiday, interest will continue to be charged and will need to be repaid in the future. } padding-inline-start: 0px; Flight bookings using Conditional Credits are subject to the availability of flights, and if applicable, payment of any fare differences. What happens now? -ms-flex-pack: justify; } color: #AC4D09 !important; } } border: 1px solid #A1062D; .section a:hover { font-size: 14px !Important; .cvd-button { .header-link { Or dive right in to our 2021 holiday offers. Log in to Manage my booking where you can message us about your options or you can give us a call. font-weight: 800; background: rgba(81, 39, 152, 0.05); To cancel, please complete the Booking Cancellation form. { font-size: 14px; We’re keeping a close eye on both travel restrictions and quarantine rules. We recently had to change our holiday due to Covid-19. In line with your booking terms and conditions a Travel Bank will need to be issued which can be redeemed on Virgin Australia flights. margin-bottom: 0px !important; If you booked before 20 April 2020 for travel until 31 January 2021 and you no longer wish to or are unable to travel you may cancel your booking (at no fee). text-transform: none; Coronavirus: Virgin Atlantic cuts 80% of flights, tells staff to take unpaid leave. } text-decoration: none; We can cancel the booking and issue a Conditional Credit – which can be used for a Future Flight Credit (further information to come). color: #36424a; What are the specific conditions that apply to my Conditional Credit? } } display: inline-block; Your rights under the Australian Consumer Law and any law applicable to your booking are not extinguished by the administration. .header-nav { vertical-align: top; .section-divider { We hope this helps you. padding-bottom: 56.25%; .covid-footer {