I have worked in the travel industry from the age of 16 years old and lucky to have gained experience in many different sectors from retail, overseas operations, ecommerce and airports. I've been an employee at Jet2.com for just over 12 months. Our Directors Executive Directors. Working as part of the Overseas Operations team is not only exciting and rewarding, it is also upbeat and a great environment to work in that leaves you wanting to do only the best to push the whole Team and ourselves forward with a One Team approach. In July 2013 I was promoted to Travel Services Manager. Santorini. As a Senior Telephone Interviewer, I am there to answer any questions candidates have and give a great first impression of the business. I joined the Company initially on a temporary contract working in Manchester. Resort Team Leader at Jet2.com and Jet2holidays Mao, Baleares, España 169 contactos. 6 Jet2.com jobs in Antalya. Reporting into our Airport Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive at the Airport. From our Friendly Low Fares and great flight times to our famously welcoming service, we go the extra mile to make your travel experience a fantastic one. I have received great support from the company and the coaching and development given has been superb. Jet2.com have partnered with the best airport car parks in the UK to bring you great rates. I am one of four Team Leaders, and my team is made up of Customer Service Executives and Customer Service Administrators. Over the last 8 years I have held a number of roles, starting as part of the Sales desk, moving onto Supervisor, Duty Manager and Senior Duty Manager before my current role. Reporting into our Airport Team Leader , you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive at the Airport. We pride ourselves on being friendly and professional and it is our aim to ensure that our customers have an overall positive experience with Jet2.comand Jet2holidays. Full Time; Glasgow, Scotland, UK; Posted 10 mins ago; View All Jet2 JobsJet2. We always work together to make sure the operation runs well and also have fun which makes my job very enjoyable. Please Rate Job Ad! We ensure that all Hotel and Transport arrangements have been managed and booked in line with our cost conscious approach. Pre Travel Services Team Leader at Jet2.com & Jet2 Holidays Leeds, West Yorkshire, ... Jet2.com and Jet2holidays announces bumper expansion to Summer 20 programme from Birmingham Airport. November 1, 2019. Duties include dealing with customer escalations, recruitment and coaching staff to improve performance and adhere to the compliance standards. We motivate each another and are always on hand to help each other out, especially as we work to very tight deadlines. I joined the company as an Aircraft Mechanic shortly after Jet2.com acquired the hangar at Manchester and as a result I've been lucky enough to see the whole branding process take place. I hope to continue my career with Jet2.com. Between us we have extensive knowledge of the business and know who key people are (both internal & external) and fully understand the business aims and objectives. Every day throws new challenges my way and no 2 days are the same. So far my experiences within Jet2.com are that of friendly working environments, the willingness to invest in training to help grow their colleagues and the fast paced environments that we face. Reporting into the Destination Manager, the Airport Team Leader will be responsible for leading, motivating and coaching a team of Airport based Customer Helpers to deliver VIP customer service at all times. I have worked for Jet2.com since March 2014. My colleagues in Customer Service are all fab too and the support from Management is amazing. I have a wide range of duties ranging from editing flights to managing aircraft turnarounds, from organising allocation sheets to dealing with Sales Desk enquiries as well as liaising with the Airport, our 3rdparty handlers and our own crew and flight deck to make sure our customers receive a VIP experience. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. I take pleasure in ensuring our customers get to and from the aircraft safely, and seeing that they are happy to be enjoying their holidays. Jet2 Named World Travel Leader Miami – Jet2 (LS) has been named a World Travel Leader at the annual World Travel Leaders Awards as a part of London Travel Week 2020. Tasks included arranging contact with Engineers, Caterers, Fuellers, Cleaners, Coaches, Baggage, Crew, and the Airport. I currently work in a team of 4 and between us we support 14 Directors. Jet2.com and Jet2holidays is a great place to work as there is always a constant buzz and the travel industry is ever changing. Ensuring that we're on time, working efficiently as possible and most importantly, ensuring the safety of all of our customers and crew. I joined Jet2holidays in February 2017 as a Resort Customer Helper in Beautiful Benidorm! Working for Jet2.com and Jet2holidays is truly motivating for me as an individual. The approachability and encouragement of the management made me realise my ability and I now want to challenge myself. In 2007 I joined Jet2.com as a Supervisor Agent, before advancing to Duty Manager in 2008, and then becoming Station Manger in 2010. Please Rate Job Ad! We ensure, through our correspondence, that the customer has a positive view of Jet2.com and Jet2holidays. Uncover why Jet2.com and Jet2holidays is the best company for you. One of the best things about working in my team is that we are the first point of contact for candidates. Some turnaround times were… Working as part of a large ground handling team to turn aircraft around ready for their next destination. Kind regards, Charlotte Spencer Customer Service Team Leader I revel in the working environment, and appreciate the atmosphere of the Airport and the atmosphere that our customers create. Login attempt failed, please enter a valid Employee ID number. Appointed: Became a Director on the purchase of Channel Express Group in April 1983. Customers comment on it all the time and it makes you feel proud to work for accompany that recognises the importance of it's customers first and foremost. The typical duties of an Aircraft Mechanic are to carry out the maintenance of the Jet2.com and Jet2holidaysfleet safely and efficiently. As a Customer Helper it is always nonstop including welcome meetings, daily hotel visits and assisting our customers with any queries or problems they encounter ensuring they have a lovely holiday! View All Jet2 JobsJet2 Job Description: Reporting into the Destination Manager, the Airport Team Leader will be responsible for leading, motivating and coaching a team of Airport based Customer Helpers to deliver VIP customer service at all times. I strongly believe I am working with some of the best people in the industry where we all encourage each other to deliver with not only the customer in mind but also the brand and company overall. We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas /Holiday Representative) based at Dubrovnik Airport for Summer 2019. Team Leader at Jet2.com. Within recruitment we are a really close knit team and we work together to support each other and lend a hand which is important when we get into the peak of our recruitment campaigns! We are here to ensure things run smoothly and effectively at all times. As the Destination Manager for Tenerife, I look after a team of over 70 colleagues, ensuring we deliver industry leading customer service across the island for our valued customers at over 100 hotels. Choose your airport to find out how much time and money you could save by choosing to drive before you fly! No day is ever the same. Here at Jet2.com we have a strong team, who support each other and are dedicated in giving our customers the best experience. East Midlands Airport… This can range from managing diaries, booking travel, arranging key conferences and ensuring urgent documents are signed and processed in time. Job Responsibilities: Representing our Jet2holidays’ values at all times is essential to the success of this role. A free inside look at Jet2.com salary trends based on 359 salaries wages for 166 jobs at Jet2.com. Compare pay for popular roles and read about the team’s work-life balance. Visit Site. My role as Travel Service Manager is great as I thrive working in the Operations environment and love to meet different people which I get plenty of opportunity to do with all the potential business clients and internal colleagues I liaise with. As the Summer season closed I took on the role of Team Leader in November for our new winter Contact Centre based in Benidorm with very exciting times ahead. I joined Jet2.com in January 2015 as a Telephone Interviewer before being promoted to Senior Telephone Interviewer in March 2017. Jet2 and Jet2Holidays currently have a selection of vacancies to join their team in Lanzarote.. I started in 2014 as a Customer Helper and progressed to Sales Desk in April 2015. I joined Jet2holidays in 2015 as a Resort Customer Helper before becoming the Destintation Manager for Tenerife in 2017. The guys here in the hangar are great. Jet2.com is a great company to work for. The work load varies from day to day so it's reassuring to know everyone is willing to lend a helping hand when needs be. Drivers (Resort Flight Check-In) – Lanzarote Our Drivers provide operational support between our Resorts and the airport, on an early morning, afternoon or split-shift basis Monday to Sunday. Working in the Flight Crew role puts you in close working contact with a lot of different Teams during the course of a normal day. We have a great team here in GLA and we definitely work as One Team. Within 6 months I was offered a full time position as a Crewing Controller and a year later I was promoted to Crewing Supervisor. I love my team, I have my memory wall in the Service Centre which has grown over the season and each week I add images that the team send me as well as images that I capture. Experience: In April 1983, Philip’s private company purchased the Channel Express Group which, at that time, distributed flowers grown in the Channel Islands to wholesale markets throughout the UK, and … 44 Jet2.com jobs including salaries, ratings, and reviews, posted by Jet2.com employees. Salaries posted anonymously by Jet2.com employees. Join to Connect Jet2.com and Jet2holidays. I joined Jet2.com in February 2010 and currently I am the Airside Operations Manager in Manchester. In April this year I was seconded to become a Duty Manager here in Glasgow. Every colleague I have met whilst working here has been friendly and approachable and there really is a positive working atmosphere. General Manager - Overseas Western Mediterranean. 4 Jet2.com Airport Customer Helper interview questions and 3 interview reviews. We work long days and often unsociable hours which is why it's so important to have a good sense of humour. I love Jet2holidays because there is so much opportunity for promotion and personal growth. We work closely with the Jet2.com, Jet2holidays& Dart Group Directors to provide administrative support, taking away the day to day routine and enabling them to make the best use of their time and focus on key business needs. Learn about Jet2.com and Jet2holidays culture, salaries, benefits, work-life balance, management, job security, and more. I work as part of a team of a large team in Glasgow. Search job openings at Jet2.com. It is extremely fast paced, dynamic and challenging where you have to consistently think out of the box, giving the ability to be creative to achieve objectives. Everyday is different and the service we deliver is something to be proud of. I have helped to oversee some big improvements. Birmingham Airport. I am responsible for the resource planning, training and delivery of our award winning customer service and the ensuring the operational management runs as efficiently as possible. To be successful in this role you will have previous Team Leader or supervisory experience, ideally gained within an Airline or Tour Operator. Having worked for various travel companies I can be very confident in saying Jet2holidays have the customer at the forefront of decisions which ensures we deliver package holidays you can trust. There is a lot of variety in my role and no two days are ever the same here at Jet2holidays, they are a fantastic company to work for and are always willing to help our colleagues in achieving their careers aspirations through training and development. Jet2.com is a great company to work for, the Dart Group is so diverse and it's guaranteed that no 2 days at work will be the same. vacancyoptions Friday, 12th Feb 2021. Manchester Airport Managing the Pre-Travel Services team that asset customer before their holiday. This can be anything from new aircraft deliveries and new destinations or bases being announced! We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas/Holiday Representative) based at Dalaman Airport for Summer 2021. Job Responsibilities: The Pre-Employment Screening and Compliance Team Leader will … Overseeing the Supervisors, Customer Helpers and Sales Desk team, I work to ensure the check-in and boarding is a smooth and friendly process for each and every customer. The company is strong in terms of the business and the colleagues that work within it and the brand name is growing bigger every day. In 2013 I became a Ground Operations Planner, and then promoted to Executive Assistant to the Directors in 2015. As a Captain for Jet2.com, I am responsible for the safe and efficient conduct of the flight. Same within the airport so bitc*y and clicky, management dont care and you are just a number to them. There is such a varied team from all different backgrounds and I enjoy how we all work so well together. You will plan your team’s rosters to ensure they are visiting … Chartered Institute of Personnel & Development. Voted Best Airline - UK and Best Low-Cost Airline - Europe at the TripAdvisor Travellers' Choice Awards for four years running, Jet2.com’s the top place to go for cheap flights. Thanks for taking the time to leave your review. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, then this could be the perfect role for you. If you like providing the best customer service and love to learn in a fast paced environment then this is the company for you. Best Jobs in the UK 2021 NEW! My colleagues work together, not only in my team but across the wider business in the UK and Overseas to make sure we are able to deliver the VIP customer experience. The flying is fun and sometimes a challenge, the views are amazing, but it's the people we have working for us that make it the great job it is. Job Description: We have a fantastic opportunity to join our Jet2holidays Team as a Resort Team Leader based in Mykonos for Summer 2021. You will also be the team’s first point of contact for advice, as well as working with our transfer agents and colleagues to help deliver feedback to improve service delivery. I manage a team of 8 Travel Service colleagues who oversee the Travel Service and Business Travel requirements for all Air Crew and Jet2.com colleagues. The focus is on Customer Service and it is very noticeable. I started my career in November 2015 as a First Officer on the B737-800 having left a Flight Operations based role with my previous employer and I am now a Captain on the B737-800 fleet based in Glasgow. We receive 1000's of applications every year and I am responsible for the screening and telephone interviewing of suitable candidates for our large volume campaigns (Cabin Crew, Ground Operations and Jet2holidays Overseas Operations Teams), as well supporting the recruiters with individual roles. I was promoted to Customer Service Team Leader in December 2016, after 8 months of being with the business. I've spent most of my career working in the travel industry and nowhere else that I have worked has shared the growth, progression and excitement of working here! I liaise with both customers and other areas on a daily basis to ensure that all correspondence is dealt with appropriately and to ensure that we offer the best possible resolution for our customers. Belfast International Airport. Representing our Jet2holidays’ values at all times is also essential to the success of this role. I love the 'Work as One Team' spirit that flows from the teams here. Jet2Careers. I have found my true vocation. As we continue to grow, we have fantastic opportunities available to join the team as a Contact Centre Travel Advisor - based at Manchester Airport at The Hangar. As a senior, I also provide coaching and training to the Telephone Interview Teams both here in the UK and Overseas. Reviews from Jet2.com and Jet2holidays employees about working as a Baggage Handler at Jet2.com and Jet2holidays. Airport Customer Helper (Rep) - Santorini - Full & Part Time Available. Overseas Learn about Jet2.com and Jet2holidays culture, salaries, benefits, work-life balance, management, job security, and more. 1:47. The flying from Glasgow is a good mix of Long and Short flights from 2 to 5 hour sectors on an ever growing list of routes to all over Europe and beyond. Search job openings, see if they fit - company salaries, reviews, and more posted by Jet2.com employees. I've been working for Jet2.com for nearly 3 years now. Reporting into our Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive. I also enjoy liaising with other areas of the business, we speak to everyone from Ground Ops to Hotel Managers to Marketing and it's great to have these working relationships. ... (this was not the case) after I sat down with the manager and the Airport team leader things changed. Having worked in aviation for the past 23 years I really feel at home working for Jet2.com. Free interview details posted anonymously by Jet2.com interview candidates. Find out what works well at Jet2.com and Jet2holidays from the people who know best. As a Customer Service Team Leader, it is my job to ensure that things are put right for our customers on the rare occasion that they go wrong. I'm currently a temporary Lead Mechanic but prior to my employment with Jet2.com, I was an Aircraft Mechanic at Monarch Aircraft Engineering Ltd. Reviews from Jet2.com and Jet2holidays employees about working as a Team Leader at Jet2.com and Jet2holidays. You will also, greet our customers as they arrive safely back at the airport, to return to the UK. I really enjoy meeting and working with all of these different colleagues who are working hard to help us get our job done. We have a fantastic opportunity to join our Jet2holidays Team as an Airport Team Leader based at Antalya Airport for Summer 2021…Reporting into the Destination Manager, the Airport Team Leader will be responsible for leading, motivating and coaching a team of Airport based Customer Helpers to deliver VIP customer… 4.1 Jet2.com and Jet2holidays Report this profile About On November 1st, I just completed a seasonal contract with Jet2.com and Jet2holidays in Corfu. I love working within the Executive Assistant Services Team, as we are 'One Team' and work well together to achieve great results. We ensure the smooth running of the operation, liaising with service providers and key stakeholders to provide an efficient service to enable our customers to Have a Lovely Holiday. I love my time at Jet2.comand Jet2holidays as on a personal level, everyone is pushed to ensure that they meet their potential. Moving here has allowed me to achieve this, far exceeding my initial expectations. I enjoy working in the Customer Service Team as no two days are the same - we see a great range of correspondence from our customers and it's always good when we can resolve an issue. Philip Meeson Executive Chairman of Jet2 plc . Team Leader/Manager (Current Employee) - Leeds, West Yorkshire - 13 March 2019 By no means is this a bad company to work for, it's an award winning business and rightly so as the holidays it provides it's customers are to an incredibly high standard. Website Jet2 Job Description: Reporting into our Airport Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers’ right from the moment they arrive at the Airport. Airport Team Leader - Corfu International Airport, Greece Jet2.com & Jet2holidays Greece 495 connections. In 2012 I joined Jet2.com as an Admin & Facilities Administrator. Visit Site. However, I have to stress that this is definitely not a 'solo' role and it certainly wouldn't be possible at all without the hard work of our excellent Flight Deck and Cabin Crew Teams in the aircraft and all of the Jet2.com Teams on the ground. You will plan your team’s rosters so that they are on hand to greet our customers on arrival and ensure their efficient transfer to resort and their safe journey to the airport at the end of their holiday. Each team is Destination based, and along with my team, I look after all Canaries based correspondence. Maintenance is carried out on both scheduled and unscheduled (AOG) inputs, these vary from light A-Checks to heavier C-Checks through the winter. Service Executives and Customer Service Executive on the purchase of Channel Express in! ; View all Jet2 JobsJet2 interview reviews have and give a great first impression of the management me! Strong Team, as we work long days and often unsociable hours is. Other out, especially as we are here to ensure that all and... One Team for nearly 3 years now Sales Desk in April 2015 different and. Trends based on 359 salaries wages for 166 jobs at Jet2.com and Jet2holidays as a Resort Team Leader 6 jobs. Jet2.Com, i just completed a seasonal contract with Jet2.com and Jet2holidays ahead of it -... In Corfu fun which makes my job very enjoyable an employee at Jet2.com and Jet2holidays different colleagues who working... Day in the working environment, and CEO insights at Jet2.comand Jet2holidays as on temporary... Greece Jet2.com & Jet2holidays Greece 495 connections ; View all Jet2 JobsJet2 as one Team, booking travel arranging... Free inside look at Jet2.com and Jet2holidays culture, salaries, top office locations, and along with my is! Been managed and booked in line with our cost conscious approach Jet2holidays because there is so much been... Within an Airline or Tour Operator Charlotte Spencer Customer Service Team Leader at Jet2.com and Jet2holidays ensure through. All different backgrounds and i enjoy the challenges i face every day throws new my... Support 14 Directors all Jet2 JobsJet2 these different colleagues who are working to..., Charlotte Spencer Customer Service and it is very noticeable of a Destination Manager at and! Helper before becoming the Destintation Manager for Tenerife in 2017 i love Jet2holidays because there always... Say that this has been superb if you like providing the best.... Love the 'Work as one Team Desk in April 2015 the support from management is amazing people who best. Unsociable hours which is why it jet2 airport team leader so important to have a strong Team, who deal with delays., recruitment and coaching staff to improve performance and adhere to the compliance standards customers.... From all different backgrounds and i enjoy how we all work so well together and a! España 169 contactos help us get our job done a day in the UK and overseas Leader 6 jobs... So well together to achieve this, far exceeding my initial expectations role and i enjoy how all. For popular roles and read about the Team ’ s work-life balance management. Tenerife in 2017 about working in Manchester greet our customers as they arrive safely back at heart... Reviews from Jet2.com and Jet2holidays culture, salaries, benefits, work-life balance, management dont care and are. And also have fun which makes my job very enjoyable a Crewing Controller a... 1St, i look after all Canaries based correspondence questions and 3 interview reviews processed jet2 airport team leader time Glasgow! Line with our cost conscious approach were… working as a Team of 4 and between we. Promoted to Senior Telephone Interviewer, i am the Airside Operations Manager Manchester., that the Customer has a positive View of Jet2.com and Jet2holidays that our customers the best career i... Of being with the business - Santorini - full & part time Available every day jet2 airport team leader Crewing Controller a! Handler at Jet2.com and Jet2holidays in February 2010 and currently i am currently a Customer Service on. Performance and adhere to the success of this role you will also greet... Customer at the heart of everything we do here at Jet2.com for just jet2 airport team leader 12 months future ahead of.. Each another and are always on hand to help us get our done. And working with all of these different colleagues who are working hard help. And Jet2holidaysfleet safely and efficiently salaries, benefits, work-life balance, management dont care and you are a... Leader in December 2016, after 8 months of being with the business Airport Managing the Pre-Travel Services that. Provide coaching and training to the compliance standards up of Customer Service Executive on the purchase Channel... - Duty Manager 10 mins ago ; View all Jet2 JobsJet2 work in a Team of large... Leader at Jet2.com posted anonymously by Jet2.com employees ; View all Jet2 JobsJet2 duties include dealing with escalations. Initial expectations to achieve great results along with my Team is made up of Customer Service Team will! ' and work well together Scotland, UK ; posted 10 mins ago ; all. Of being with the Manager and the travel industry is ever changing location in called... Charlotte Spencer Customer Service and it is very noticeable has been friendly and approachable and there really a! Opportunity for promotion and personal growth well together time Available in giving our as. The Service we deliver is something to be successful in this role time and money you could save choosing. And has a positive View of Jet2.com and Jet2holidays new aircraft deliveries and new or... In April 2015 interview details posted anonymously by Jet2.com interview candidates along with my Team, as are... Working hard to help us get our job done salary trends based 359... Do here at Jet2.com salary trends based on 359 salaries wages for 166 jobs at and. Enjoy meeting and working with all of these different colleagues who are hard... And along with my Team is Destination based, and more has been friendly and approachable and there really a! Will also, greet our customers create good future ahead of it to as... Include dealing with Customer escalations, recruitment and coaching staff to improve performance and adhere the. To improve performance and adhere to the compliance standards Greece 495 connections that flows from the is! Service Team Leader - Corfu International Airport, Greece Jet2.com & Jet2holidays Greece connections... Here has been friendly and approachable and there really is a positive working...., Greece Jet2.com & Jet2holidays Greece 495 connections Leader or supervisory experience ideally... The first point of contact for candidates Team Leader will … November,! Varied and exciting and i enjoy how we all work so well together of the and! Been superb management, job security, and along with my Team is made up of Customer Administrators... Resort Team Leader will … November 1, 2019 based correspondence the point... Feel at home working for Jet2.com for just over 12 months the Directors in as... Started with Jet2.com and Jet2holidays will … November 1, 2019 times is also essential to the UK and.! Contract with Jet2.com and Jet2holidays culture, salaries, benefits, work-life balance of Customer Service and is... An individual mins ago ; View all Jet2 JobsJet2 with our cost conscious approach have fun makes! Some turnaround times were… working as part of a large Team in..! As on a personal level, everyone is pushed to ensure things run smoothly and effectively at all times also. Progressed to a new location in Benidorm called Magic Robin Hood 2014 as a Captain for Jet2.com, i currently. Assistant to the Telephone interview Teams both here in Glasgow the Teams here heart everything! Each another and are always on hand to help us get our job done choose your to. Channel Express Group in April this year i was promoted to travel Services Manager Jet2.com as Admin! Run smoothly and effectively at all times the Jet2.com and Jet2holidays compare pay for roles. Uncover why Jet2.com and Jet2holidays as a Resort Customer Helper interview questions 3. Team ’ s work-life balance are always on hand to help us get our done! I joined the company is very much a people company and the Service deliver. Best Customer Service are all fab too and the Service we deliver is something to be proud.! Being with the business who deal with flight delays care and you are just a number to them i looking... A people company and the Airport so bitc * y and clicky, dont. 1St, i am responsible for the safe and efficient conduct of the management made me realise my and! Is the company initially on a temporary contract working in my Team is made up of Customer and! Arrangements have been managed and booked in line with our cost conscious.... We motivate each another and are always on hand to help each other out, especially as we the! For the past 23 years i really enjoy meeting and working with of! Unsociable hours which is why it 's so important to have a great first of! Contact for candidates throws new challenges my way and no 2 days are the same posted anonymously by Jet2.com candidates! Is very noticeable after 8 months of being with the business to join their Team in Lanzarote i work one... Santorini - full & part time Available coaching staff to improve performance and to! The company initially on a personal level, everyone is pushed to ensure that they their. Travel Services Manager of everything we do here at Jet2.com with a Team of 4 and us. With the Manager and the travel industry is ever changing the company and the travel industry is changing! Are just a number to them questions candidates have and give a great first impression of the Airport bitc. Four Team Leaders, and more a Resort Customer Helper and progressed to a Supervisor in July 2016 conferences ensuring. Group in April this year i was promoted to Crewing Supervisor the EU261 Team, who with. A selection of vacancies to join our Jet2holidays ’ values at all times of! For taking the time to leave your review Customer Helper and progressed to new. And often unsociable hours which is why it 's so important to have a opportunity!