You will not get a refund if you use the ticket after claiming. Select the Oyster card you'd like to be refunded (if it isn't registered, you'll need to link your card to your account first) and click on 'Apply for a product refund'. Claim a refund. You can order one online ahead of your trip, and have it delivered to your home so that when you arrive in London, you don't have to waste time queuing to purchase a regular Oyster card. You do not need a ticket for free travel. I will be staying in Bayswater area. If you're still in London Get a refund in person. Travelling in central London for 1-2 days? We charge a £5 admin fee for this refund. Faulty Oyster card. Not all train station ticket offices can ‘top up’ your Oyster card – you have to do it at a ticket machine. Follow the instructions to get a refund to your bank account. Unlike an Oyster card, a contactless card does not store credit (beyond the holder's credit limit) and there is no need or facility to add credit to the card. You do not need a ticket for free travel. If you are staying 5 or more days in London with an Oyster you can load a 7 day or monthly Travelcards electronically on to the Oyster card which has the potential to make significant cash savings - this is not available with contactless cards or Visitor Oyster Cards. Oyster fares are the lowest fares and if you are not using contactless payment then you need to buy an Oyster card to gain access to the Oyster fares. The most you will charge on your oyster card is £8-50. From 16 years up on normal adult rate. Please fill in the Oyster form, and provide us with: Details of your illness and when it started If you buy an all zones travel card it will also cost you £8-50 for the day, AND while you can add a one day card to your Oyster. This includes self-isolating or not travelling due to concerns about coronavirus. I'd rather not have a piece of paper to deal with. Visitor Oyster Cards . Please make a journey using the Oyster card … Answer 1 of 6: I am visiting London with my family for 3 days from India. What do you recommend for fare needed on the Oyster Card? If your remaining credit is £10 or less, you can get a refund from a Tube station ticket machine. Returning your oyster card. When a students applies for the 18+ Student Oyster photocard their expected end date is either confirmed or updated by the university against the date on … You can now use your Visitor Oyster card to pay for a single journey on both the Gatwick Express or National Rail services. Im travelling on my own and was wondering what is the best way to get around is. Children in this category do not need Oyster ID Cards*. Children 5-10: Under-11s can travel free at any time on buses and trams without the need for a Oyster ID Card*. Recommended card option for this is £25 Visitor Oyster card. From 11 to 15 years: boys rate. When a card has been rejected the university can not reactivate the card and a new application will need to be submitted. You cannot use cash, but you can use either a Oyster card or a contactless payment card. Not long after showing up in London, most explorers understand that they need to have a contactless card or a grown-up Oyster Card to make their movement simpler and less expensive. While different Visitors upon appearance need to stand by in a line with their baggage; an Oyster Cardholders are prepared to travel rapidly by open vehicle. (Oyster Card is not able to manage child rates, we recommend that you buy a 7-day Travelcard for kids which is less expensive). Very young children do not need their own Oyster card if travelling with a fare-paying adult. No, the Oyster card will not have your name on it so you will be able to buy this product for other people. If you're traveling to London for a short visit, a Visitor Oyster card is probably the most convenient choice. I still visit London quite a lot, around about once a month. Pay as you go fares and daily caps are the same as Oyster, so using contactless can end up cheaper in the end as you don't need to pay the £5 administration fee to obtain your Oyster card. I get the bus/train practically everywhere I go around London, as I am too young to drive. Needing more time on the card. Saturday is off-peak all day. The Oyster Card is a magnetic rechargeable plastic card valid for all of London’s public transport.It not only simplifies the payment system, but it is also cheaper than paying for a single journey ticket every time you ride the Underground, bus, DLR or Overground. The Oyster card was our best way around London. You can also pass it to a friend or family, who can use it on a future visit if any credit remains on the card. Like Oyster card you need a contactless card for each person travelling and you cannot use contactless payment for child fares. Doesn’t need to be charged up: One of the main problems with Oyster is that it’s a preload system, so you need to have credit on the card in order to use it. The standard Oyster card allows visitors to add travelcards and bus and tram passes onto the card and the Visitor Oyster card does not. This is the CAP for off-peak travel in London. Alternatively, some gates can be opened automatically with a ticket or Oyster card. An Oyster card can have a longer term "season" ticket loaded onto it (either at a ticket office or on line). Using your Visitor Oyster Card is easy: simply place your Oyster card on the yellow card readers at the start and end of your journey on Tube, London Overground and National Rail services. However, I don't see that as even an option from the TfL website. BUT you will only be charged £1-35 per *bus* trip, to a max of 8-50 for Saturday. If you no longer need your Visitor Oyster card, you can keep it for your next visit, give it to someone else to use or get a refund. You can set it up to automatically reload itself, but if you’re a visitor to London this extra hassle might not be worth it. I have tried applying for a non-resident oyster card, but you have to pay by card online. Choose a £20 Visitor Oyster card which will usually cover a full day of unlimited travel in zone 1-2. According to the info in Rick's London Travel Guide, purchasing an Oyster Card and adding a 7-Day Travel Card onto the Oyster Card for 32.40 GBP sounds like the best option. Visitor Oyster cards are plastic smartcards you can use instead of paper tickets. Hiya :) I moved from east london to kent about a year ago. If your Oyster card doesn't work when you touch it on a yellow card reader, it may be faulty. All Oyster card time data is saved on your card, and customer services will see that you did not have time to make a journey between your 'TAP's. Staff at a Tube station may be able to issue the new card for you with some credit on it. We are only in town for 3 full days. Being first timers we needed a little security blanket and the oyster card filled the bill. Answer 1 of 5: Greetings all from Australia, Im travelling to london in late may and staying 4 nights (at the mercure london paddington). This is unlikely to matter for those staying for only a short time in London, but if you are staying a week or more in London, you may want to consider loading a 7-day London Travelcard onto a standard Oyster card. Even as home-based […] The journey must have been made within the last 8 weeks (but not today). No, the Oyster card will not have your name on it so you will be able to buy this product for other people. That said, if you'd rather not pull out your debit or credit card each time you travel then an Oyster card my be preferable. I am 62 years-old and therefore the lucky holder of a Transport for London 60+ Oyster photocard. If you want to claim a refund, you cannot use the ticket again. If you usually use an Oyster card to travel around London, you might be interested to know that the rules have changed this year. Usually get the 7 day as my stays are usually closer to 5 days and longer. Should I book online for this card? You can also pass it to a friend or family, who can use it on a future visit if any credit remains on the card. My parents don't use cards online; they're very protective of their money. How to reach Bayswater from heathrow airport? If you have not yet provided us with a security question and answer, and you have not used the Oyster card to travel in the last 8 weeks you will be unable to create an account. Which is good for commuting oyster card or travel card? If you plan to stay in London for a few days or more, don't forget your oyster card! Ask station staff to open wider luggage gates for children to go through. Using the Oyster Card on a bus? All you need to do is to tap in once on the yellow card reader when you board the bus. Be aware that late at night some station kiosks are unattended, and you will not be able to get an immediate refund so you … While you might not have been using public transport much during the lockdown, a change to Oyster cards was introduced just before the coronavirus outbreak in the UK. You'll need to get a new Oyster card and add some pay as you go credit. The Oyster Card is not stamped with a start or expiry date which means you can start using your Oyster Card whenever you want and any remaining … If using contactless, I understand each person must have their own card. You may be able to get a refund if you no longer need your Travelcard or Bus & Tram Pass season ticket on your Oyster card. By phone. Answer 1 of 11: Hello; Will be travelling to London in a few weeks and staying in St. James area. From 5 to 10 years: they travel for free, if accompanied by an adult (max 4 children for each adult) you do not need a ticket. For most overseas visitors an Oyster card or a Visitor Oyster card is the most popular ticketing solution. This means I can use most public transport in the capital for free, even though the terms of the first government bailout of TfL in May mean I can longer do so before 9:00 am. Oyster Card vs Visitor Oyster Card vs Travelcard. Transport to/from Heathrow has already been arranged separately. I was thinking the 7 day travel card and then purchasing what's needed just for the trip to … When you no longer need your oyster card, you can return it at any self-service machine at any underground station and you will get your £5 deposit back as well as the remaining balance, as long as the remaining balance does not exceed £10 and you bought your oyster card more than 48 hours ago. To apply over the phone, call TfL customer services on 0343 222 1234 with your Oyster card details. How to Use Your Visitor Oyster Card. On buses and trams, you only need the yellow card … There may also be a trip to Kew Gardens but I'm not certain on that at the moment. It is the cheapest way to pay for single journeys on bus, Tube, tram, DLR, London Overground, Tfl Rail, most National Rail services in London, Emirates Air Line cable car and River Bus services (MBNA Thames Clippers). You top up the card with pay as you go credit which you use when you travel. 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