This is Why I love this brand and website! We can also see the reason behind the order failing was in place to protect you, and I can see our customer service representative has already resolved this for you, by pre-approving your next order attempt. Although I had a DHL tracking number, it never arrived with Lyle & Scott. We have looked into this for you, and we can see that it is your bank provider holding these funds, not us at Lyle & Scott, despite what you may believe. Lyle and Scott Quinn Trainers Mens Men's trainers Lace fastening Mesh upper for breathebility Elasticated ankle collar Ankle tab Leather upper Embroidered Lyle and Scott logo Ground contact EVA sole Upper: leather/ textile Lining: textile Outsole: Rubber/ EVAFor our full range of Sports visit BrandMax So sorry to hear you were unhappy with your recent experience in a store of ours! Lyle and Scott. Used to be my favorite shop but now never again. They have, in my opinion, gone above and beyond to put things right. Very happy with all aspects and would highly recommend and will use myself again in future. Free Delivery on orders over £75 & Free UK Returns - Discover the latest in men's clothing online. We'll tell you when this drops in price. Lyle & Scott Ltd. Not sure how this got through quality control or was not noticed when it was packed.Emailed customer services received no response.Will have to think twice before ordering direct from them again. £110. An incredible selection that offers t-shirts, polos, shirts, hoodies and sweatshirts, jackets, joggers and much more, all with great discounts and up to 75% off the RRP. Absolutely horrendous customer service make sure you pay with PayPal as they won’t get back to you until you open a dispute. My sons are real fans of Lyle & Scott clothing; good quality for a reasonable price. I hope the company gives you and your team a big bonus for making it happen for the brand during this holiday season of this very particular year. Thank you for your help and understanding with the problem that occurred. This is Why I love this brand and website! Please do reach out to us should you need any further assistance. I called DHL express and told them it was wrong, and they said that lyle and scott told them the jacket costed 600 Euro, and not 60 Euro which it actually costed.So lyle and scott did a mistake. My sons are real fans of Lyle & Scott clothing; good quality for a reasonable price. Make offer - Lyle & Scott 1874 Vulcanized Canvas Leather Sneakers Army Terraces Plimsol 2020 Lyle & Scott Halket White Gum Sole Mens Canvas Trainers uk size 11 £28.00 L&S team. New This Week ... Lyle And Scott Trainers And Shoes Lyle And Scott Accessories Dispite informing customer services I received an email two days later informing me that they were investigating the lost item and would sent a replacement. The bold tonal design adds a … The guys (Jade, Jess & Marcus) that I have spoken with at lyle and Scott have been amazing. Students get 20% off! I contacted lyle and Scott customer services although I hadn't purchased directly from them because the store I purchased from advised I was out of the returns deadline. Free delivery & returns available. Lyle and Scott was founded in 1874 as a knitwear company in Scotland. Don't order here, takes too long.or Will never arrive at allNot responding on emails.Lyle &Scott is the best example of worst costumer service. I recently purchased an item of clothing during their online sale which apparently was dispatched but lost by their courier. Excellent product and quick and polite response from customer service. So not a very good excuse given Lyle. Good quality, nice discounts.In the last order, there was a pullover that wasn't stitched up properly, so it came loose in the washing machine. Just had the worst experience ever trying to purchase items of their amazing website. We have managed to locate your recent order on our system and so we have reached out to you via email, to discuss this further. The first mail i … I do admit feeling very guilty for receiving emails from you late at night, Jess. Hello Julian, so sorry to hear this! Lyle and Scott Men Irvine Trainers - Leather. We certainly would not ignore any customer emails, so there must be some kind of misunderstanding regarding your query. Hello Neil, thank you so much for the lovely feedback! £60.00 £43.20. $51.63 + shipping . When finally the courier company admitted they lost the parcel, I could only claim about 4 euro with them, whereas the value of the parcel was much higher of course. Lyle & Scott Ltd. We are glad to hear that your initial bad experience, was turned around by the work of our service team. Thanks! Only the latest review will count in the company's TrustScore. The guys (Jade, Jess & Marcus) that I have spoken with at lyle and Scott have been amazing. Hello Scott, we are so sorry to hear of your recent experience! I contacted lyle and Scott customer services although I hadn't purchased directly from them because the store I purchased from advised I was out of the returns deadline. Delivering to Australia, shop men's Lyle And Scott T Shirts online today. The customer service was excellent and I received prompt and professional correspondence, resulting in a pleasing outcome. Lyle and Scott. Lyle and Scott Kids. Initially I wrote a review here to get a response from the Lyle & Scott customer service as I was trying to locate my international package/order in a panic. I had some excellent customer service from Jade R at Lyle and Scott. Absolutely horrendous customer service make sure you pay with PayPal as they won’t get back to you until you open a dispute. ... Find answers in product info, Q&As, reviews There was a problem completing your request. Bought almost 500£ worth of clothing from this company, since not allowed to fit it on the shop had to take a chance, but unfortunately 2 of the items doesn't fit, so have to return but this ridiculous company wont take a return yet can exchange but have to pay more of the price and less 70% the original amount. Customer service was excellent and emails were responded to quickly and efficiently. The customer service was excellent and I received prompt and professional correspondence, resulting in a pleasing outcome. Shop Lyle & Scott Trainers / Training Shoe at Stylight: 24 products in stock Must-Haves 2021 Variety of colours Sale: up to −54% » Shop now! I had cause to contact Lyle and Scott due to a faulty hoodie. Purchased a pair of bottoms that had an issue with the stitching. Not bought any items for a long time but spotted a t-shirt that looked good.Only worn 3 times and cotton already pilling round the neck. Filter By Filter Sort by ... Lyle and Scott Shankly II Lace Up Trainers. Wouldn't recommend you purchasing anything from Lyle and Scott. Please do contact us directly via email on customercare@lyleandscott.com as we may be able to help you resolve this! As all of our products have a 12 month guarantee, we can certainly resolve your issue with no hassle! Only the latest review will count in the company's TrustScore. ... Lyle and Scott. Lyle and Scott Vintage low profile lace-up trainers. Three weeks later I had to refer the complaint to the credit card company to resolve. Have been on the phone to my bank and they told me it is Lyle Scotts website and that they are waiting to take the funds. At the end, Wast of money. Does’t fit any more. Ridiculously bad. 67%. Hi Lindsey, thanks so much for this! Lyle and Scott was founded in 1874 as a knitwear company in Hawick, Scotland. They are working in very difficult conditions given the pandemic and the holiday rush, but I was left with the impression that they would do everything they can as fast as humanly possible to deliver the product as well as the service.So thank you very much for your hard work and effort. Excellent product and quick and polite response from customer service. $72.30. Great shirt but never gone buy them again. Highly recommended and will definitely be shopping again. We will be sure to pass on the feedback to the team. Within Lyle & Scott there are several ranges Golf, Classic and Contemporary. Absolutely first class, one small problem with garment. Save … Lyle & Scott Severin Trainers. Look forward to hearing back from you. Alternatively, if you send an email to customercare@lyleandscott.com we will ensure a manager picks this up accordingly. Mens Lyle and Scott Gilzean Trainers Runners Lace Up New. For instance, they didn’t simply stop at letting me know explicitly the current situation of my order, but also made sure to keep me updated on every single step of what was being done to correct the issue.They are also extremely efficient at adapting to try to improve customer experience. I would like to say a massive public thank you for your assistance and to Marcus in particular who arranged a speedy replacement. Never again . They are working in very difficult conditions given the pandemic and the holiday rush, but I was left with the impression that they would do everything they can as fast as humanly possible to deliver the product as well as the service.So thank you very much for your hard work and effort. Bought a £170 worth coat and after less than 2 month usage, the zip is broken and one of the clipse is starting to take off and by the same time ripping the coat, leaving a nice big whole behind it.Edit:Jess from Lyle & Scott got in touch with me after the comment above was posted and I have to say that he has been more than helpful. Hopefully the head of customer support at L&S will see this and give Jade praise because that lady deserves it. We would simply advise you wait an hour or two for your bank to release these funds for you, before trying again. Great job! Mens Jackets from Lyle & Scott. Never again . Hello Neil, thank you so much for the lovely feedback! Hello, so sorry to hear this! Hello, so sorry to hear this! Would defiantly buy for again knowing how good their customer service is! 10/10 ❤️. We will pass this onto the team accordingly. Lyle and Scott Men. And now i have sent at least 5 mails to lyle and scott, without any answer. We will be sure to pass on the feedback to the team. Please can we ask that you provide us with your email address, so we can email you directly to discuss further? Please do reach out to us should you need any further assistance. Hello Jacqueline, thanks SO much for this feedback - we are really glad to hear you experienced great service! Once they got in touch with me, they really went above and beyond to ensure that my order was looked into and taken care of. Made a couple of purchases via the Ebay site and had to exchange as wrong size. The replacement never arrived, I wasn't refunded and customer service never replied to three consecutive emails. Returned for free on Saturday and today a replacement arrived, no fuss, no quibble and value for money to boot with the brilliant sales they have. . ... FAQ Trending Now Over 100 Designer Brands Over 66,000 Positive Reviews Saved My Bag Account Menu Brands. One Facebook message and 2 days later a new pullover in the colour of my choice was sent to me.Fast and very good customer service. Thank you so so much guys! 5 stars. You just need to send over some photos and the details of your purchase. off. Created by William Lyle and Walter Scott, their aim was to create high quality underwear for Victorian Britain. I’m really disappointed. © 2021 Trustpilot, Inc. All rights reserved. £44. Find true classics here in the Lyle & Scott collection, where expert craftsmanship brings superior quality. A well-deserved 5 rating stars for them! This again shows their excellent customer service. Thank you so so much guys! Please try your search again later. Lauren was excellent in sorting the issue out and even giving me a call back the following day to confirm. The Lyle & Scott label is obsessed with the details that go into products and make a collection versatile. Wouldn't recommend you purchasing anything from Lyle and Scott. Hello Paul, so sorry to hear this! You can wear him a few time when I wash them it get smaller and smaller. Does’t fit any more. We will pass this onto the team accordingly. I have experienced many levels of customer service with many different companies in the past and I have to say that by far this is one of the best. I do admit feeling very guilty for receiving emails from you late at night, Jess. I recently purchased an item of clothing during their online sale which apparently was dispatched but lost by their courier. The company began by developing high quality underwear for Victorian Britain. From Mens Trainers to Mens Flip Flops and Slides, check out our latest range.

University Of Verona Logo, What Are The Chances Of Lung Nodules Being Cancer, Nissin Cup Noodles Flavors Philippines, Holbein Watercolor Lightfastness, How Many Lochs In Scotland, Asterisk Dialplan Functions, D O Double G Song Lyrics, Wait On - Crossword Clue 5 Letters,